Last Amended: February 25, 2025

Privacy Policy

Effective Date: February 25, 2025

At Reliever Group (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

1. Information We Collect

We collect personal information from you in various ways, including:

Information You Provide Directly: When you fill out forms on our website, request services, or contact us, we may collect your name, email address, phone number, and any other information you provide.

Automatically Collected Information: We may automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, and browsing behavior. This information helps us improve our website’s functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our property maintenance services.

To communicate with you about your inquiries, requests, or bookings.

To improve the content, design, and functionality of our website.

To send promotional emails and updates about our services (you can opt out of marketing emails at any time).

To comply with legal obligations and protect our business.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with running our business. These service providers are bound by confidentiality agreements and only use your information for the purposes for which it was shared.

We may also share your information if required by law or in response to legal processes, to protect our rights, or to comply with legal obligations.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us analyze website traffic and provide personalized content. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.

Correct any inaccurate or incomplete personal information.

Request the deletion of your personal information (subject to legal limitations).

Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us using the contact details provided below.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: [email protected]

By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.